apk4r Privacy Policy
Find here the complete details of apk4r's commitment to collecting, using, and protecting your personal information, as well as your rights.
Introduction and Scope
This Privacy Policy ("Policy") applies to users of the apk4r platform. apk4r operates a safe and reliable online casino and betting platform for players in Bangladesh. The terms set out in this Policy apply to all services provided through our website and application.
By using our platform, you are considered to have agreed to the terms of this Privacy Policy. Please read this document carefully. If you have any questions, contact our support team.
apk4r believes that your privacy is a fundamental right. We therefore place the highest importance on protecting your personal information and keep your data secure using modern SSL encryption technology.
What Information We Collect
apk4r may collect various types of information from you. The categories of that information are described in detail below.
A. Registration and Identity Information
When you create an account on apk4r, we collect the following information:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Active email address
- Residential address and nationality
- National ID card or passport details (where identity verification is required)
- Username and password (stored in encrypted form)
B. Financial and Transaction Information
During deposits and withdrawals, we process the following information:
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction amount and time
- Transaction reference number
- Bank account details (where applicable)
Note: Minimum deposit is ৳200 and minimum withdrawal is ৳800. We never store your full payment card number on our servers.
C. Usage and Technical Information
- IP address and device information (browser, operating system)
- Login time and log data
- Gaming activity history and patterns
- Cookie and session data
- Referrer URL and browsing path
Purpose of Using Information
apk4r uses collected information only for specific, legitimate, and clearly defined purposes. Those purposes are described in detail below.
Account Management and Security
Information is used to create and manage your account, verify identity, prevent fraud, and ensure account security.
Financial Transaction Processing
Information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain transaction records.
Customer Service
Information helps resolve your issues through 24/7 Bengali live chat support and improve the quality of service.
Responsible Gaming Monitoring
Data is used to analyze gaming behavior, identify potentially problematic play patterns, and provide necessary support.
In addition, we use information to meet legal obligations, comply with tax and financial regulatory requirements, and improve platform performance. apk4r never sells your personal information to third parties for commercial purposes.
Sharing Information with Third Parties
apk4r may share your information with third parties in the following limited circumstances:
Payment Processors
Mobile banking services such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. These organizations are governed by their own privacy policies.
Technology and Service Partners
Game provider software companies (such as Pragmatic Play, PG Soft, JILI, Spribe) may process certain gaming data. They work with apk4r under strict data processing agreements.
Legal and Regulatory Authorities
We may be required to share information with relevant authorities under a court order or for a legitimate investigation. In such cases we will try to notify you in advance where possible, unless prohibited by law.
Fraud Prevention Services
A limited amount of necessary information may be shared with organizations specializing in cybersecurity and financial fraud prevention.
Important Notice
apk4r never sells, leases, or transfers your personal information to third parties for marketing, advertising, or any other commercial purpose. Your information is not shared with any advertiser without your consent.
Data Protection Measures
apk4r has adopted industry-leading technical and organizational measures to protect your information.
Technical Protection
- 256-bit SSL encryption used for all data transfers
- Passwords stored using the bcrypt hashing algorithm
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication available
Organizational Protection
- Strict access controls — only authorized staff may view personal information
- Regular staff training on data protection
- Rapid response plan in the event of a data breach
- Strict data processing agreements with third parties
However, complete security of data transmitted over the internet cannot be guaranteed. We therefore ask that you keep your account password secure and do not share it with anyone.
Cookie Policy and Tracking Technologies
apk4r's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the performance of our platform.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Functional Cookies: For remembering your preferences such as language, layout, and other settings.
- Analytical Cookies: For analyzing website traffic and usage patterns to improve our services.
You can reject non-essential cookies by changing your browser settings. However, this may affect some platform functionality.
Data Retention Period
apk4r determines how long your personal information is retained based on legal requirements, regulatory obligations, and business needs.
Active Account Data
All registration and transaction-related information is retained for as long as your account remains active.
After Account Closure
Even after an account is closed or deactivated, financial and transaction records may be retained for a specified period as required by applicable law. This information will be used only for legal, regulatory, or tax-related purposes.
Secure Deletion
Once the retention period ends, your personal information is securely and permanently deleted or anonymized.
Your Rights
As a user of apk4r, you have the following rights over your own personal information.
Right of Access
You may request a copy of the information we hold about you.
Right to Rectification
If any of your information is incorrect, you may request a correction.
Right to Erasure
In certain circumstances you may request that your personal information be deleted.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes.
Right to Data Portability
You may request your data in a structured, machine-readable format.
Right to Restriction
In certain circumstances you may request that processing of your information be limited.
To exercise these rights, please contact our support team. We will verify your request and aim to respond as quickly as possible.
Protection of Minors
apk4r provides services only to those aged 21 or above. Our platform does not knowingly collect information from or permit use by anyone under the age of 21.
Age verification is mandatory during registration. If we learn that a minor has registered on our platform, that account will be closed immediately and all associated information will be securely deleted.
If parents or guardians believe their child is using our platform, please contact us.
Policy Changes and Updates
apk4r reserves the right to change or update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- A notice will be published on the website
- The "Last Updated" date at the top of the Policy will be changed
- For significant changes, a notification may be sent to your registered email address
If you continue to use our platform after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.
Contact and Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. apk4r's dedicated privacy team will process your request as quickly as possible.
Privacy Contact
Email: [email protected] | You can also reach us via 24/7 live chat
We aim to respond to your complaint or request within 30 business days. For urgent security matters we try to respond even faster.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.